Returns & Refunds policy

We will go that extra mile to help you when Cyberbyte LLC fails to solve your PC issue.

Cyberbyte LLC provides a 100% money back guarantee if, at any time during the first 90 days after purchasing and refund at any time during the one year after purchasing the Cyberbyte LLC product, you are not satisfied with the product or are unwilling to continue conducting business with Cyberbyte LLC .

In order to obtain a refund, you must "undo" the repairs provided by the Cyberbyte LLC program. This can be done by going to the Add/Remove programs and choosing Cyberbyte LLC Repair. From there you can choose to:

• Remove Cyberbyte LLC application

• Revert changes

• Revert and remove Cyberbyte LLC

All options reside under the uninstall wizard, however, for a refund, only option B is necessary. Additionally, after you have run the "undo" function to return your machine to its original state, you must formally request a refund from Cyberbyte LLC via our support page, under the Billing and invoices section.

During the course of the refund request, you must maintain contact with Cyberbyte LLC and comply with Cyberbyte LLC's requests regarding the removal of the Cyberbyte LLC product from your computer. This includes removing software and files from your machine and other steps that will remove the Cyberbyte LLC product from your machine and return your desktop, laptop or other Cyberbyte LLC supported machine to its former state - even in the event that the prior condition of the machine was an undesirable one.

The 90 days full refund period begins from the immediate Date of Purchase, refund at any time during the one year period from Date of Purchase and the License Key expires one year from Date of Purchase.

In the event that you cannot perform the undo function for any reason, Cyberbyte LLC will address the issue on a case by case basis.

If a purchase was made on an unsupported machine and/or a repair has not taken place during any time period, Cyberbyte LLC will address the issue on a case by case basis, and may provide a full refund after the 90 days period.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail hello@cyberbytellc.com or Call 1-833-842-2718